Learning & Development Senior (HR)
Location: Makati
Work Setup: Hybrid
Work Schedule: Monday to Friday
Job Description
The Learning & Development Specialist supports the Firm's learning and talent development initiatives. The role assists the L&D Manager in designing, delivering, and implementing training programs across face-to-face, virtual, and eLearning formats.
The position requires a solid understanding of the end-to-end training lifecycle, adult learning principles, 70-20-10 learning models, and learning technologies. The specialist also contributes to improving existing programs, recommending new learning topics, and supporting knowledge management initiatives to strengthen firm-wide capability.
Duties & Responsibilities
- Coordinate with divisional learning coordinators and stakeholders to implement training and development programs
- Liaise with internal subject matter experts for training requirements and facilitation support
- Align with training coordinators on mandatory, technical, and professional development programs, including schedules, participants, and program details
- Create visual and multimedia learning materials using Canva and video editing tools
- Send training invitations, reminders, and communications to participants and facilitators
- Prepare and maintain training reports such as attendance summaries, evaluation results, CPD tracking, and dashboards
- Consolidate and present training evaluation reports for L&D leadership and stakeholders
- Maintain and update learning portals, intranet pages, and knowledge management content
- Support the full training cycle from needs assessment to program design, delivery, and evaluation
- Deliver or co-facilitate training sessions (in-person, virtual, or eLearning) as assigned
- Manage assigned learning projects and coordinate with various business units and stakeholders
Qualifications
- Bachelor's degree in Psychology, Behavioral Science, Human Resource Management, or related field
- At least 3 years of total experience, with at least 1 year in Learning & Development
- Experience supporting training delivery, workshops, and professional development programs
- Experience in facilitation and presentation
Preferred Qualifications
- Strong multitasking and prioritization skills
- Excellent communication and interpersonal abilities
- Strong relationship-building and client service mindset
- Confident in public speaking and facilitation
- Highly organized, punctual, and accountable
- Proficient in Canva and video editing tools
- Strong MS Office skills
- Familiarity with virtual learning and eLearning platforms
