Learning And Development Specialist

Job Role- Learning Operations Specialist | Alabang, Muntinlupa City

We are hiring for the position of Learning Operations Specialist for one of our leading clients.

Location: Alabang, Muntinlupa City

Experience: Minimum 2+ Years

Employment Type: Full-Time

Key Skills Required:

• Learning & Development Operations

• HR Operations / Education Services

• SAP SuccessFactors

• ServiceNow

• Learning Management Systems (LMS/GLMS)

• ILT Program Management

• Stakeholder Management

• Learning Administration & Coordination

• Invoice & Recharge Processing

• Employee Lifecycle / People Operations Support

Responsibilities:

• Manage GLMS/LMS setup, registrations, curriculum, and assessments

• Handle learner communications, room bookings, and virtual training support

• Resolve LMS, Degreed, and digital badge related issues

• Process People Operations requests via ServiceNow

• Support onboarding/offboarding and HR operational activities

• Maintain SLA compliance, audit-ready documentation, and accurate records

• Coordinate with stakeholders, finance, HR, and learning teams

Preferred:

• Experience in offshore/shared services environment

• Exposure to professional certification programs