Learning and Development Officer

Key Responsibilities

• Assess training needs and identify employee development opportunities.
• Design, deliver, and evaluate learning programs and training initiatives.
• Develop training materials and maintain learning resources.
• Manage training schedules, records, and compliance documentation.
• Support onboarding and employee capability-building programs.
• Partner with leaders to align learning initiatives with business objectives and succession plans.
• Drive continuous improvement by applying best practices in learning and development.

About you

• Bachelor's degree in Human Resources, Education, Business Administration, or a related field.
• At least 3 years of experience in Learning & Development or related HR functions in an insurance company.
• Strong knowledge of adult learning principles and training methodologies.
• Proven experience in training design, facilitation, and program management.
• Excellent communication, presentation, and stakeholder management skills.
• Proficient in LMS platforms and Microsoft Office applications.
• Certification in Training, Instructional Design, or related fields is an advantage.