Analyze existing capability-building strategies and provide insights for improvement and innovation.
Recommend training specifications, course objectives, delivery methods, activities, and assessment approaches to enhance learning outcomes.
Develop and continuously improve processes, frameworks, and playbooks to support effective capability-building initiatives.
Stay updated on industry trends and best practices to ensure training programs remain relevant, innovative, and impactful.
Capability Building and Program Management
Analyze
Conduct needs assessments and baseline evaluations to identify digital skills gaps.
Assess the current state and generate actionable insights and reports to support capability development.
Design
Collaborate with subject matter experts (SMEs) to design and manage capability-building programs.
Develop certification pathways, curate content, and align training plans with organizational goals.
Develop
Plan and execute surveys, interviews, and assessments to identify specific training needs.
Develop role-specific training and certification plans in collaboration with stakeholders and vendors.
Implement
Lead and manage training programs, including defining content, prerequisites, and training requirements.
Ensure alignment with program objectives, strategy, and participant needs based on the approved design.
Evaluate
Monitor and assess program effectiveness using data-driven insights.
Implement and maintain skills and competency frameworks to support long-term capability goals.
Provide progress reports and strategic recommendations to senior leadership.
Vendor and Stakeholder Management
Identify and evaluate training and certification providers to ensure alignment with organizational goals and budget requirements.
Establish clear selection criteria and manage relationships with external vendors and instructors to ensure high-quality service delivery.
Negotiate training schedules, content, and costs, and manage contracts to ensure full utilization before expiration.
Coordinate with participants and vendors to schedule training, communicate updates, and ensure smooth program execution.
Provide feedback and performance evaluations for training providers and instructors to support continuous improvement.
Requirements & Qualifications
Education & Work Experience
Bachelors degree in Human Resources, Organizational Development, Education, or a related field.
Minimum of 5 years of experience in capability building, learning and development (L&D), or organizational development.
Technical Knowledge
Proven ability to analyze complex data, generate actionable insights, and develop strategic recommendations.
Strong project management skills, including experience in coordinating training programs, managing vendors, and engaging diverse stakeholders.
Core Competencies
Excellent verbal and written communication skills, with the ability to present findings and facilitate discussions effectively.
Strong knowledge of industry trends, best practices, and innovative approaches in digital skills training and development.
Strong analytical thinking and problem-solving skills, with attention to detail.
Tools & Software
Proficiency in Microsoft 365, Microsoft Power Platform, and Microsoft Copilot.
Experience with Cornerstone Learning Management System (LMS).
Work Arrangement
Hybrid, requiring employees to report onsite at least once a week or more as required. If the user unit requires contractors to report to HQ, compliance is mandatory. Work Schedule is from 8:00AM 5:00PM Manila Time.
