Learning and Development Coordinator

Summary:

The Learning & Development Coordinator supports the L&D Team by managing the administrative and operational logistics that drive successful training experiences across the organization. This role is responsible for coordinating training schedules, participant communications, virtual and in-person session logistics, preparing training materials, and evaluations to ensure seamless execution of onboarding, role-based training, and ongoing development programs.

Partners with Sales and Operations Trainers, Coach & Development Managers, subject matter experts, and cross-functional teams to ensure a consistent learner experience and support trainer focus on facilitation and coaching. The ideal candidate is highly organized, detail-oriented, adaptable, and committed to creating efficient processes that support learning, growth, and stronger business outcomes.

Job Responsibilities:

· Coordinate and manage all logistics for Sales & Operations Training Programs, including scheduling, facilitation coordination, virtual platform setup, participant communications, and collaboration with subject matter experts and leaders

· Partner closely with trainers and facilitators to ensure seamless execution of learning experiences from planning through follow-up

· Coordinate the preparation, organization, and distribution of training materials, participant guides, facilitator resources, presentation decks, evaluations, and supporting documentation in partnership with trainers

· Produce virtual training sessions for facilitators as needed and ensure all technology and platform requirements are in place

· Support the organization, maintenance, and distribution of training content, resources, documentation, and shared team materials for the Sales & Operations Training Team in partnership with trainers and subject matter experts

· Support enrollment, attendance tracking, completion reporting, and learning records in partnership with the Systems & Technology Training Team

· Administer training evaluations based on established cadence, analyze results, and provide recommendations for improvements or new learning opportunities

· Assist with special projects related to Leadership and Talent Development, Recruitment and Client Sales Coaching, and enterprise learning initiatives

· Support event planning for in-person trainings, including room reservations, vendor communication, and onsite logistics

· Identify opportunities to improve administrative processes, streamline workflows, and create efficiencies that allow facilitators to focus on coaching and delivery

Job Qualifications:

· Bachelor's Degree preferred, or 1-3 years of experience in an administrative, customer service, training coordination, or support role

· Excellent time management, organizational, and problem-solving skills with strong attention to detail

· Ability to collaborate effectively within a team environment while managing multiple assignments and projects simultaneously

· Ability to work independently with minimal direction, manage competing priorities, and consistently meet deadlines

· Exceptional verbal & written communication skills

· Strong commitment to creating a positive employee experience with a high level of customer service and professionalism

· Intermediate to advanced proficiency in Microsoft Office, including Word, PowerPoint, Outlook, Teams, and Excel, as well as Adobe Acrobat/PDF tools

· Demonstrates a growth mindset and openness to feedback

· Consistently models MSG Core Values in daily interactions and work

· Must be willing to work in the office at Bridgetowne, Quezon City

· Must be willing to work during US time zone

Preferred Qualifications

· Bachelor's degree in Human Resources, Education, or related field or previous work experience in a similar Training Coordinator/Specialist role in a corporate environment

· Staffing Industry experience

· Familiarity with administration of one or more learning management systems (LMS)

· Medical field or terminology background

· Hands-on experience coordinating multiple training events or programs in a corporate setting

EQUAL EMPLOYMENT OPPORTUNITY

Worldwide Resource Solutions provides Equal Employment Opportunity in compliance with all applicable government laws, ensuring equal opportunity in all aspects of employment.

Data Privacy Disclaimer:

Worldwide Resource Solutions is committed to protecting your privacy. This privacy policy applies to the personal data collected and processed during the recruitment process. We will process your personal data in accordance with applicable data protection legislation.

Purpose of Processing:

Your personal data will be collected and processed solely for the purpose of recruitment and selection activities related to the advertised position. This includes assessing your qualifications for the role, communicating with you during the recruitment process, and making hiring decisions.

Types of Personal Data Collected:

We may collect and process the following types of personal data:

- Contact information (e.g., name, address, email address, phone number)

- Professional qualifications and work experience

- Educational background and certifications

- Employment history and references

- Any other information you voluntarily provide in your application

Legal Basis for Processing:

Processing of your personal data is necessary for the performance of a contract to which you are a party (i.e., to assess your suitability for employment) and for our legitimate interests in making employment decisions.

Data Retention:

Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Disclosure of Personal Data:

Your personal data may be disclosed to third parties only when necessary for the purposes of recruitment and selection, such as to external recruitment agencies or background check providers. We will ensure that any third parties processing your data on our behalf do so securely and in accordance with applicable data protection laws.

Security of Personal Data:

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Your Rights:

You have the right to request access to, rectification of, or erasure of your personal data. You also have the right to restrict processing, object to processing, and the right to data portability. To exercise these rights, or if you have any questions regarding the processing of your personal data, please contact dp@wwrsintl.com

Consent:

By submitting your application, you consent to the processing of your personal data as described in this privacy policy.