US Learning & Development Coordinator
Our client is seeking a Learning & Development Coordinator to support the planning, coordination, and execution of employee learning and development programs. This role will work closely with the Learning & Development team to manage training logistics, coordinate program operations, maintain learning records, and ensure the successful delivery of training initiatives.
The ideal candidate will play a key role in enhancing the employee learning experience through effective program administration, cross-functional collaboration, and operational support. Responsibilities include coordinating training schedules, supporting learning events, tracking training data, and assisting with the continuous improvement of learning and development processes.
Qualifications:
- Bachelor's degree in Psychology, Human Resources, or a related field.
- CLDP and/or CHRA certification is an advantage but not required.
- At least 3 years of administrative or Learning & Development experience, preferably in a professional services environment.
- Must have experience as an administrator of a Learning management system (LMS) such as Workday and LCvista: experience managing LMS course creation, user activity, and reporting
- Working knowledge of webinar and virtual training platforms (e.g., Zoom, Microsoft Teams, GoToWebinar), with the ability to train instructors and troubleshoot technical issues
- Basic content development skills, including the ability to create and edit training materials, post videos and recordings, and manage digital learning assets
- Strong communication skills, including presenting to large virtual audiences.
- Excellent organizational, analytical, problem-solving, and stakeholder management skills.
- Ability to manage multiple priorities with strong attention to detail..
- Proficient in Microsoft 365 and other position-specific applications.
- Must be willing to work on a hybrid arrangement and night shift schedule
Responsibilities
- Coordinate learning initiatives using Workday Learning and LCvista to create, manage, and monitor educational programs and course activities that support the firm's professional development needs.
- Collaborate with the Learning Technology Manager and Learning & Development Specialists to develop and maintain the annual curriculum calendar, ensuring alignment with technical and professional competencies and avoiding scheduling conflicts.
- Analyze training feedback, maintain training records, and monitor participant registration and attendance.
- Support firm's University with logistics for live and virtual events, including room coordination, materials, refreshments, technical setup, and instructor support.
- Serve as the primary contact for participants, instructors, and external vendors regarding program operations and logistics.
- Assist with webinar platform training, instructor support, development of user guides, and communication of program timelines and Bonadio University policies.
- Create, edit, and post course materials, videos, recordings, and other learning resources.
- Provide production and technical support for training sessions to ensure effective program delivery.
- Promote learning opportunities through Workday, the firm intranet, email, and other communication channels.
- Maintain Monday.com project and task boards and stay current with updates to learning technologies and webinar platforms.
- Validate Continuing Professional Education (CPE) credits in compliance with NASBA standards and maintain accurate attendance and compliance records.
- Support educational initiatives, learning events, and special projects as assigned.
