Leadership & Organizational Development Associate Director

Leadership & Organizational Development Associate Director

Essential Functions and Responsibilities:

Strategic Leadership:

• Develop and execute a comprehensive L&OD strategy that aligns with the organization's vision, mission, and goals.
• Lead the design and implementation of programs, frameworks, and initiatives to build leadership and organizational capabilities.
• Provide thought leadership on emerging trends in L&OD to enhance the company's competitive edge.

Program Design and Delivery:

• Oversee the creation of leadership development programs, including succession planning, executive coaching, and management training.
• Develop and implement employee development initiatives such as mentoring programs, competency frameworks, and skill-building workshops.
• Design and execute organizational development interventions to drive change management, improve team performance, and support cultural transformation.

Team and Stakeholder Collaboration:

• Partner with senior leaders and HR teams to identify organizational challenges and learning gaps.
• Collaborate with internal and external stakeholders to design scalable learning solutions tailored to diverse audiences.
• Lead, mentor, and develop the L&OD team, ensuring alignment with organizational priorities.

Measurement and Evaluation:

• Establish metrics to assess the effectiveness of L&OD initiatives, including ROI, employee engagement, and leadership effectiveness.
• Use data and feedback to continuously improve programs and ensure alignment with organizational needs.

Technology and Innovation:

• Leverage technology to implement learning platforms, tools, and systems that support modern, scalable learning experiences.
• Promote the integration of e-learning, virtual training, and blended learning approaches to maximize engagement and accessibility.

Minimum Job Requirements (Education, Experience, Skills):

• Bachelor's degree
• 5 years of relevant experience in leadership development, talent management, or related field in the BPO industry.
• Demonstrated track record of aligning learning strategies and programs to organizational strategy and realizing measurable business impact.
• Proven track record of planning and executing learning initiatives for senior leaders in global environments.
• Instructional design
• Excellent communication, interpersonal, and leadership skills.
• Strong analytical and problem-solving skills.