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We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Acquire Intelligence exists to help businesses unlock smarter ways of working. We believe that by combining the best of people, process, and automation, companies can grow faster and operate with greater confidence. Our purpose is to remove complexity, improve performance, and drive intelligent transformation for organizations around the world.
As an Acquire Intelligence employee, your role is vital in achieving and exceeding individual and team targets that support company objectives, while building and maintaining stakeholder relationships. You're also responsible for complying with and enforcing procedures aligned with our information security policies.
As a values-led organization, we expect all our team members to exemplify our four values:Curious and Clever,Entrepreneurial Energy,Fast with Intent, andLaugh and Learn.
Responsibilities of the Lead Software Developer will include but are not limited to:
Technical Leadership & Development
Lead by example through hands-on development, writing high-quality, maintainable code that serves as a reference for the team
Provide technical guidance and mentorship to 2-4 developers, fostering their professional growth and technical skills
Collaborate closely with Software Architects to translate architectural designs into implementable solutions
Drive technical decision-making at the feature and component level while ensuring alignment with overall system architecture
Conduct thorough code reviews to maintain code quality, consistency, and adherence to development standards
Platform Expertise & Implementation
Develop and maintain deep expertise in the e.things platform, becoming a go-to resource for platform-specific knowledge
Guide the team in implementing complex features across the full technology stack
Identify and resolve technical challenges, bottlenecks, and integration issues
Ensure robust error handling, logging, and monitoring practices are implemented across all developed solutions
Champion DevOps practices and continuous integration/deployment within the development workflow
Team Development & Collaboration
Lead sprint planning, estimation, and technical refinement sessions for your development team
Facilitate knowledge transfer sessions to ensure platform expertise is shared across team members
Collaborate with Business Analysts and Product Management to clarify requirements and provide technical feasibility assessments
Work closely with other Lead Developers and Software Architects to maintain consistency across development teams
Participate in cross-team technical discussions and contribute to broader engineering initiatives
Quality Assurance & Best Practices
Establish and enforce coding standards, testing practices, and development workflows within your team
Drive the implementation of automated testing strategies, including unit, integration, and end-to-end testing
Monitor system performance and work proactively to address scalability and performance issues
Ensure security best practices are followed in all development activities
Lead technical debt reduction initiatives and refactoring efforts
Minimum Experience
10+ yearsoperating production systems at scale, including3+ yearsin an SRE/DevOps capacity.
2+ yearspeople or technical leadershipmentoring, performance coaching, or line
management.
Proven expertise with AWS EKS, MSK, largescale databases (SingleStore, PostgreSQL, MongoDB).
Demonstrated incident commander experience with strong communication under pressure.
Handson InfrastructureasCode with Pulumi/TypeScript or Terraform.
Familiarity with highvolume data pipelines (10k msgs/sec) and IoT workloads.
Technical Proficiency
Expertlevel TypeScript (Node.js services, AWS Lambda, Pulumi tooling).
Deep understanding of AWS networking, container networking (CNI), TLS, HTTP, DNS.
Advanced observability: Prometheus, Grafana, Loki, PagerDuty, AWS CloudWatch.
CI/CD (GitLab or GitHub Actions), automated testing & rollout strategies (blue/green, canary).
Security best practices: IAM, KMS, secrets management, compliance frameworks.
Education
Bachelor's in Computer Science, Engineering, or equivalent practical experience.
Bachelors/ Degree
Acquire BPO is an award-winning global outsourcer with over 7,000 employees operating out of 12 state-of-the-art facilities in the Philippines, the Dominican Republic, Australia and the United States. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.
We provide contact center, BPO, marketing and animation solutions to private and publicly listed clients from around the world across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.
Acquire is dynamic organization with possibilities to take your career to the next level. We are looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
Apply with us today and #AcquireHappiness.
ACQUIRE BPO is committed to providing quality services to you and takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/.
Job ID: 136004213
