Lead Software Developer

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Acquire Intelligence exists to help businesses unlock smarter ways of working. We believe that by combining the best of people, process, and automation, companies can grow faster and operate with greater confidence. Our purpose is to remove complexity, improve performance, and drive intelligent transformation for organizations around the world.

As an Acquire Intelligence employee, your role is vital in achieving and exceeding individual and team targets that support company objectives, while building and maintaining stakeholder relationships. You're also responsible for complying with and enforcing procedures aligned with our information security policies.

As a values-led organization, we expect all our team members to exemplify our four values: Curious and Clever, Entrepreneurial Energy, Fast with Intent, and Laugh and Learn.

A SNAPSHOT OF YOUR ROLE

Responsibilities of the Lead Software Developer will include but are not limited to:

Technical Leadership & Development

Lead by example through hands-on development, writing high-quality, maintainable code that serves as a reference for the team

Provide technical guidance and mentorship to 2-4 developers, fostering their professional growth and technical skills

Collaborate closely with Software Architects to translate architectural designs into implementable solutions

Drive technical decision-making at the feature and component level while ensuring alignment with overall system architecture

Conduct thorough code reviews to maintain code quality, consistency, and adherence to development standards

Platform Expertise & Implementation

Develop and maintain deep expertise in the e.things platform, becoming a go-to resource for platform-specific knowledge

Guide the team in implementing complex features across the full technology stack

Identify and resolve technical challenges, bottlenecks, and integration issues

Ensure robust error handling, logging, and monitoring practices are implemented across all developed solutions

Champion DevOps practices and continuous integration/deployment within the development workflow

Team Development & Collaboration

Lead sprint planning, estimation, and technical refinement sessions for your development team

Facilitate knowledge transfer sessions to ensure platform expertise is shared across team members

Collaborate with Business Analysts and Product Management to clarify requirements and provide technical feasibility assessments

Work closely with other Lead Developers and Software Architects to maintain consistency across development teams

Participate in cross-team technical discussions and contribute to broader engineering initiatives

Quality Assurance & Best Practices

Establish and enforce coding standards, testing practices, and development workflows within your team

Drive the implementation of automated testing strategies, including unit, integration, and end-to-end testing

Monitor system performance and work proactively to address scalability and performance issues

Ensure security best practices are followed in all development activities

Lead technical debt reduction initiatives and refactoring efforts

A BIT ABOUT YOU

Minimum Experience

10+ years operating production systems at scale, including 3+ years in an SRE/DevOps capacity.

2+ years people or technical leadershipmentoring, performance coaching, or line

management.

Proven expertise with AWS EKS, MSK, largescale databases (SingleStore, PostgreSQL, MongoDB).

Demonstrated incident commander experience with strong communication under pressure.

Handson InfrastructureasCode with Pulumi/TypeScript or Terraform.

Familiarity with highvolume data pipelines (10k msgs/sec) and IoT workloads.

Technical Proficiency

Expertlevel TypeScript (Node.js services, AWS Lambda, Pulumi tooling).

Deep understanding of AWS networking, container networking (CNI), TLS, HTTP, DNS.

Advanced observability: Prometheus, Grafana, Loki, PagerDuty, AWS CloudWatch.

CI/CD (GitLab or GitHub Actions), automated testing & rollout strategies (blue/green, canary).

Security best practices: IAM, KMS, secrets management, compliance frameworks.

Education

Bachelor's in Computer Science, Engineering, or equivalent practical experience.

WHAT WE VALUE

• Curious and Clever Smart questions spark smart solutions
• Entrepreneurial Energy Think like an owner. Solve like a founder
• Fast with Intent We move fast and deliver real results
• Laugh and Learn We don't take ourselves too seriously, just our results

What Are You Waiting For

Apply now and help turn data into action with Acquire Intelligence!

Join the A-Team and experience the A-Life!