Lead Fire Alarm Dispatcher

Amentum is a global leader in advanced engineering and innovative technology solutions,

trusted by the United States and its allies to address their most signifi cant and complex

challenges in science, security and sustainability. Our people apply undaunted curiosity,

relentless ambition and boundless imagination to challenge convention and drive progress.

Our commitments are underpinned by the belief that safety, collaboration and well-being

are integral to success.

Amentum is seeking a Lead Fire Alarm Dispatcher to support a unique US Navy program on

the island of Diego Garcia. The Lead Fire Alarm Dispatcher is responsible for supervising

the daily operations of the Fire Alarm Dispatch Center while ensuring timely, accurate, and

eƯective emergency communications in support of Fire and Emergency Services. This

position provides leadership to dispatch personnel, oversees alarm monitoring and

emergency call processing, ensures compliance with established operating procedures,

and coordinates emergency response communication.

Job Responsibilities:

• Supervise, mentor, and provide daily oversight of Fire Alarm Dispatch personnel.
• Ensure dispatch personnel are properly trained and perform duties in accordance
  
  

with departmental policies and Standard Operating Procedures.

• Promote a professional, collaborative, and customer focused work environment.
• Evaluate dispatcher performance, provide coaching, and recommend training and
  
  

development opportunities.

• Assist with scheduling, staƯing, and workload distribution to ensure continuous
  
  

emergency communications coverage.

• Monitor fi re alarm, medical, and emergency detection systems for alarm
  
  

activations.

• Receive, prioritize, and dispatch fi re, rescue, emergency medical, and other
  
  

emergency response resources.

• Ensure emergency units are dispatched accurately and within established response
  
  

time standards.

• Maintain continuous communication with responding units and provide critical
  
  

incident updates.

• Coordinate communications with military, government, and mutual aid agencies
  
  

during emergency incidents.

• Ensure dispatch center operations comply with departmental policies, emergency
  
  

communication standards, and regulations.

• Monitor dispatch activities to ensure accuracy, eƯiciency, and operational
  
  

readiness.

• Maintain detailed records of emergency calls, alarm activations, dispatched
  
  

resources, and incident documentation.

• Review, update, and recommend improvements to dispatch procedures and
  
  

Standard Operating Procedures.

• Monitor communications and alarm monitoring equipment to ensure operational
  
  

readiness and report equipment malfunctions.

• Perform other job-related duties as assigned that are consistent with the nature and
  
  

level of the position.

Required Qualifications:

• High school diploma or equivalent.
• Minimum of three (3) years of experience as a lead dispatcher or emergency
  
  

communications professional in a fi re department or emergency response

organization.

• Certification as Telecommunications Operator I and II and Hazardous Materials
  
  

Awareness, or equivalent recognized certifi cations.

• Demonstrated knowledge of fi re service operations, emergency medical dispatch,
  
  

and fire alarm monitoring systems.

• Experience operating Computer Aided Dispatch systems, radio communications
  
  

equipment, and emergency communications technology.

• Strong leadership, organizational, and supervisory skills.
• Excellent written and verbal communication skills.
• Must be in possession of a valid passport and be able to travel internationally.
• Passport must be valid for a minimum of one (1) year or more at the time of hiring.
• Ability to obtain country-specifi c visas per the U.S. Department of State Foreign
  
  

Clearance Guide.

• Ability to successfully pass contract medical requirements and maintain
  
  

compliance throughout the duration of deployment.

• Must be able to obtain and maintain facility credentials/authorization. Must read,
  
  

speak, and comprehend English to the extent that they can perform the contract

requirements and comply with installation emergency procedures.

Preferred Qualifications:

• Prior experience working in an austere OCONUS (Outside the Continental United
  
  

States) environment with a multi-national workforce

• Valid country driver's license
• Experience supporting government, military, or Department of Defense emergency
  
  

communications operations.

• Experience managing an emergency communications center or fi re dispatch
  
  

operation.

Other Responsibilities:

Safety: Amentum enforces a safety culture whereby all employees have the responsibility

for continuously developing and maintaining a safe work environment. As appropriate,

each employee is responsible for completing all training requirements, fulfi lling all self-

aid/buddy aid responsibilities, participating in emergency response tasks, and serving on

safety committees and teams.

Quality: Quality is the foundation for the management of our business and the keystone to

our goal of customer satisfaction. It is our policy to consistently provide services that meet

customer expectations. Accordingly, each employee must conform to the Amentum

Quality Policy and carry out job activities in compliance with applicable Amentum Quality

System documents and customer contracts. Each employee must read and understand

their Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance: Each employee must read, understand, and implement the

general and specifi c operational, safety, quality, and environmental requirements of all

plans, procedures, and policies pertaining to the job.

Working Environment

This position is located on Diego Garcia, British Indian Ocean Territory (BIOT), a remote

overseas location supporting U.S. Government operations. Employees may work in oƯice,

industrial, warehouse, port, airfi eld, and outdoor environments and may be exposed to

high temperatures, humidity, inclement weather, noise, dust, and uneven terrain. Work

schedules may include evenings, weekends, holidays, and extended hours based on

operational requirements.

Physical Requirements

Requirements may include prolonged sitting, standing, walking, climbing stairs and

working in both indoor and outdoor environments. Must be able to meet all medical,

security, and deployment requirements associated with assignment to a remote overseas

location.