Discover your 100% YOU with MicroSourcing!
Position: Lead Filterer
Location: Libis, Quezon City
Work setup & shift: Hybrid | Day shift
Why join MicroSourcing
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role
As a Lead Filterer / Lead Qualifier, you will:
- Contact new inbound leads promptly via phone and approved channels to establish rapport.
- Assess customer needs, timeframes, budgets, and vehicle preferences through targeted questioning.
- Qualify prospective leads against agreed sales criteria and identify genuine opportunities.
- Book qualified appointments for Novated Leasing Consultants and ensure smooth handover.
- Maintain accurate CRM records, logging call outcomes, customer requirements, and necessary follow-ups.
What You Need
Non-negotiables
- Proven background in lead qualification, appointment setting, inside sales, or contact center environments.
- Outstanding verbal communication, active listening, and relationship-building skills over the phone.
- Strong organizational habits with the ability to manage multiple leads and meet activity/qualification KPIs simultaneously.
- High proficiency in navigating CRM platforms and sales tools.
- Commercial acumen, results-oriented drive, and high reliability.
Preferred Skills/expertise
- Prior experience in novated leasing, salary packaging, finance, or automotive sales.
- Experience in adjacent phone-based sectors like insurance, telecommunications, or real estate.
- Demonstrated history of hitting target metrics like speed-to-lead and contact rates.
- Ability to re-engage stale or non-ready leads effectively over time.
- Quick adaptability to learning new complex financial products and internal workflows.
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About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
