Summary
The Lead Management Center (LMC) Admin is a crucial role responsible for providing
administrative, reportorial, and system management support to the LMC team.
This position blends the analytical skills of a Lead Management Specialist, the
organizational oversight of a manager, and the administrative expertise of a
Sales Admin. The LMC Admin ensures the efficient operation of the LMC by
managing data within the Jetour One system, generating insightful reports, and
providing essential administrative assistance to the team.
Responsibilities
Jetour One System Management:
- Oversee the management and
- utilization of the Jetour One system.
- Ensure accurate and timely
- uploading of lead data into the system.
- Extract and analyze data from
- the system to support lead management strategies.
- Maintain data integrity and
- accuracy within the Jetour One system.
Report Generation And Analysis
- Develop and generate regular reports on lead generation, conversion rates, and other key performance indicators (KPIs).
- Analyze report data to identify trends, opportunities, and areas for improvement.
- Present reports to the LMC Manager and team, providing actionable insights.
Administrative Support
- Provide comprehensive administrative support to the LMC team.
- Manage team schedules, appointments, and travel arrangements.
- Prepare presentations documents, and other materials as needed.
- Coordinate team meetings and events.
Data Management And Compliance
- Ensure compliance with data management policies and procedures.
- Maintain accurate and up-to-date records of all lead management activities.
- Assist in the development and implementation of data quality initiatives.
Collaboration And Communication
- Work closely with the LMC Manager, Lead Management Specialists, and Sales team to achieve LMC goals.
- Communicate effectively with internal and external stakeholders.
- Support the team in executing lead management campaigns and initiatives.
Process Improvement
- Identify opportunities to streamline and improve LMC processes.
- Assist in the development and implementation of process improvements.
- Document and maintain standard operating procedures (SOPs) for LMC activities
Qualifications
Education: Bachelors degree in Business Administration, Marketing, or a related field preferred.
Experience
- Proven experience in administrative roles, preferably in a sales or marketing environment.
- Experience with CRM systems (e.g., Salesforce, SAP, Jetour One) is highly desirable.
- Experience in report generation and data analysis.
Skills
- Strong analytical and problem-solving skills.
- Excellent organizational and time-management skills.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented and able to maintain a high level of accuracy.
Additional Requirements
- Familiarity with lead generation and management processes.
- Knowledge of sales and marketing principles.
- Ability to adapt to changing priorities and work in a fast-paced environment.
Key Performance Indicators (KPIs)
- Accuracy of data entry in the Jetour One system.
- Timeliness and accuracy of report generation.
- Effectiveness of administrative support provided to the LMC team.
- Contribution to process improvement initiatives.
