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Job Description

Job Description:

This role conducts thorough customer document assessments and KYC verifications to ensure compliance with regulatory requirements and mitigate risk. This role monitors and reports suspicious activities, manage customer support processes, and uphold strict adherence to company compliance and risk management policies.

Customer Document Assessment

Conduct thorough assessments of documents submitted by customers to verify the validity and accuracy of the provided information.

KYC and Compliance Verification

Perform Know Your Customer (KYC) verification processes, including screening against OFAC/OSFI sanction lists to ensure compliance with regulatory requirements.

Complete the customer support lifecycle by ensuring all KYC requirements are fulfilled and payments are processed promptly.

Risk Assessment & Reporting

Assess client-related risks to identify potential compliance or financial exposure.

Prepare and submit Suspicious Activity Reports (SARs) when necessary.

Review customer accounts to detect suspicious or unusual financial transactions.

Issue Escalation & Policy Adherence

Report and escalate compliance or operational issues to the appropriate line manager promptly.

Consistently adhere to the company's Compliance and Risk Management policies and procedures to maintain regulatory standards.

Timely Task Execution

Perform all assigned tasks accurately and within established deadlines to support smooth operational flow.

Requirements:

Bachelor's Degree (Any 4-year course)

At least 1-2 years of experience

Proven experience in assessing and validating customer documents to ensure accuracy and compliance with regulatory standards.

Strong knowledge of KYC processes, including expertise in performing sanction list screenings such as OFAC and OSFI.

Demonstrated ability to manage the complete customer support lifecycle, ensuring timely fulfillment of KYC requirements and payment processing.

Exceptional attention to detail with a strong commitment to accuracy and the ability to meet strict deadlines.

Effective problem-solving skills with the ability to promptly report and escalate compliance or operational issues to management.

Proficient in assessing client risk profiles and identifying potential compliance or financial exposure.

Experienced in preparing Suspicious Activity Reports (SARs) and reviewing customer accounts for unusual or suspicious financial transactions.

Deep understanding of and strict adherence to Compliance and Risk Management policies and procedures.

Strong analytical skills, high integrity, and a proactive approach to maintaining regulatory compliance and mitigating risks.

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Job ID: 143155069