Korean Service Desk Analyst (Php 110,000 Monthly)

BENEFITS :

Laptop provided
Performance and Attendance Bonus
Competitive salary for bilinguals
Sick Leave and Vacation Leave
HMO

JOB DETAILS :

FOR POOLING: This position is currently for pooling. Rest assured that we will keep you informed once the position becomes available again.

Company Profile: An IT BPO company recognized as the leading global provider of comprehensive and innovative IT services that help clients adapt to the digital world.

Position: Korean Service Desk Analyst
Industry: IT/BPO Company
Location: Quezon City
Salary: Php 110,000 Monthly
Schedule: Shifting
Work setup: Hybrid setup

Benefits:
HMO
Government Mandated Benefits
Laptop provided
13th Month Pay
Sick Leave
Vacation Leave
Performance and Attendance Bonus
Competitive salary for bilinguals
Other benefits will be discussed

Requirements:
Filipino National
Can speak, read and write Korean
Korean National with Permanent visa in Philippines
Bachelor's Degree graduate or at least 2 years in college
With 6 months - 1 year experience in Technical support, IT Helpdesk or IT Service Desk.
With basic troubleshooting experience is a plus
Willing to work onsite 3x a week.
Can start to work as soon as possible

Responsibility of IT Helpdesk:
Handling Korean customer technical support cases through phone, email and chat
Respond to Korean customer inquiries and assist in troubleshooting and resolving challenges
Properly answer questions regarding the account being handled
Resolve technical issues related to network interruptions

Recruitment Process: (Online recruitment process only)
Resume Screening
Initial Interview
Client Interview and Language Assessment
Job Offer

HOW TO APPLY
Click the APPLY button.
Send your resume to: [Confidential Information]
Message us on our Messenger for faster processing: Mabel Del Pilar
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