Key Accounts Manager - Digital Product, ShopeePay
Key Accounts Manager - Digital Product, ShopeePay
Moneep3-5 Years
- Posted 2 days ago
- Be among the first 10 applicants
Job Description
Job Description
Category Ownership
Category Ownership
- Own the end-to-end performance of the Bills Payments category and be accountable for delivering business growth in line with the Digital Products roadmap.
- Develop and execute category strategies focused on increasing transaction volume, customer adoption, revenue, and overall profitability.
- Identify opportunities to improve commercial performance through pricing, promotional mechanics, operational efficiencies, and new product initiatives.
- Manage strategic relationships with biller aggregators, billers, and other key partners.
- Identify and pursue opportunities to expand the category through new merchant acquisitions and partnerships supported by well-developed business cases.
- Lead commercial negotiations, contract reviews, project implementation, and partner launches.
- Serve as the primary liaison between internal stakeholders and external partners to ensure seamless execution.
- Monitor category and partner performance against key business metrics.
- Analyze raw performance data to identify trends, diagnose issues, and recommend strategic actions or pivots.
- Conduct regular business reviews with partners, including performance reporting, forecasting, and growth planning.
- Develop recommendations to optimize partner performance and improve customer experience.
- Conduct competitor and market analyses to identify emerging trends, promotional opportunities, and areas for business improvement.
- Conceptualize, execute, and evaluate growth initiatives and promotional campaigns that drive customer engagement and business performance.
- Provide strategic recommendations to leadership based on market insights and data-driven analysis.
- Work closely with Product, Marketing, Operations, Finance, Legal, and other cross-functional teams to successfully execute business initiatives.
- Manage project timelines and ensure timely delivery of launches and strategic initiatives.
- Bachelor's Degree in Business, Marketing, Economics, Finance, or a related field.
- At least three (3) years of experience in Business Development, Category Management, Key Account Management, or a related commercial role.
- Experience in bills payment, biller management, aggregators, ISVs, fintech, or digital payments is an advantage.
- Strong commercial acumen with the ability to identify growth opportunities and build sound business cases.
- Excellent analytical skills with the ability to interpret raw data, identify trends, and translate insights into actionable business recommendations.
- Strong negotiation, stakeholder management, and relationship-building skills.
- Excellent written and verbal communication skills.
- Strong project management skills with the ability to manage multiple initiatives simultaneously.
- Self-driven, proactive, and comfortable taking ownership with minimal supervision.
- Adaptable and able to pivot quickly in a fast-paced environment.
More Info
Key Skills
ISVs
Aggregators
Digital Payments
Biller Management
About Company
Skills:
aggregators, project management, biller management, Stakeholder Management, contract reviews, ISVs, digital payments, Project Implementation, commercial negotiations, fintech, bills payment
Skills:
Microsoft Office, Product development process, Google Workspace, Performance management, productivity tools, Project management, Post-deployment monitoring and evaluation, Launching and managing new product features, Mentoring