Job Overview
Level Up is looking for Key Accounts Specialists who can drive business growth, profitability, and strong customer relationships across assigned key accounts. The role serves as the primary point of contact between the company and its key customers, managing the full business cycle—from sales planning and order fulfillment to collection—while identifying opportunities for account expansion and improved profitability.
Key Responsibilities:
- Manage and maintain relationships with GMA National Key Accounts.
- Monitor sales performance, account trends, demand forecasts, and growth opportunities.
- Coordinate order fulfillment, inventory availability, merchandising, and customer service levels, including OTIF.
- Support promotional activities, new product launches, and customer-specific initiatives.
- Work closely with sales, supply chain, marketing, finance, and operations teams to ensure timely execution.
- Prepare sales reports, account reviews, presentations, and performance updates.
- Address account concerns, service issues, and operational gaps promptly.
- Maintain accurate account records, forecasts, and action plans.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Management, or any related field
- Minimum of 3 years of experience in Key Account Management, Sales, Trade Marketing within the FMCG industry.
- Proven experience in handling GMA National Key Accounts.
- Proficient in sales analysis, sales performance, demand forecasting, and performance tracking and recommend growth opportunities.
- Strong knowledge and understanding of order fulfillment, inventory management, merchandising, customer service levels (OTIF), and promotional execution.
- Good communication skills (oral and written) and has ability to collaborate cross-functionally to ensure timely product availability, successful new product launches, and execution of customer-specific initiatives
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint) for reporting, analysis, and presentations.
- Flexible to work beyond regular business hours, including Mondays through Saturdays or as business needs require.
- Possesses other personality attributes such as:
· Presentable with good grooming
· Self-organization
· Persistence
· Poise under pressure
· Realistic self-appraisal
· Growth/learning mindset, openness to change or new mindset
