Key Account Manager, Corporate Segment

Life at U Mobile

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At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let's start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

• Awarded For
• Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
• Bronze Winner in Cross-Generational Workforce Engagement (2024)
• Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands
  
  

Job Summary

We're looking for a results-driven Key Account Manager to acquire, manage and grow strategic corporate accounts. You will be responsible for building long-term relationships with key customers, understanding their business requirements and providing relevant U Mobile solutions to support their business needs.

As the primary point of contact and trusted business partner for your customers, you will drive new account acquisition, account growth and revenue generation through effective relationship management, solution selling and business development.

The Day-To-Day Activities

• Drive new account acquisition through proactive prospecting, networking and engagement with potential customers
• Develop and maintain strong, long-term relationships with strategic corporate accounts
• Act as the primary point of contact and trusted business partner for assigned customers
• Understand customers business requirements and tailor relevant telecommunication, IT and digital solutions to address their needs
• Identify opportunities to grow existing accounts through upselling, cross-selling and solution selling
• Engage with key stakeholders and decision-makers across different levels and functions within client organizations
• Develop and execute account strategies to achieve revenue, customer acquisition and business growth targets
• Prepare and deliver compelling sales presentations, proposals and business solutions
• Negotiate contracts and commercial agreements to achieve mutually beneficial outcomes for customers and U Mobile
• Collaborate with internal teams including Sales, Product, Technical, Solution and Customer Support to ensure seamless solution delivery
• Proactively address customer requirements, issues and concerns to ensure a high level of customer satisfaction
• Stay updated on market trends, customer needs, industry developments and competitive landscape
• Travel nationwide as required to meet, acquire and service customers
  
  

About You

• Bachelor's Degree in Business Management, Accounting, Finance, Engineering, Computer Science, Telecommunications, IT or a related field
• At least 5 years of experience in account management, sales or business development
• Experience in telecommunications, IT or technology-related industries, particularly in commercial or account management, will be an added advantage
• Proven track record in new account acquisition, account growth and revenue generation
• Strong solution-selling and consultative sales skills, with the ability to understand customer requirements and translate them into business solutions
• Excellent communication, presentation, negotiation and influencing skills
• Strong analytical and strategic thinking skills, with the ability to articulate ideas in a logical, concise and convincing manner
• Ability to build and maintain strong business relationships with C-suite executives and key decision-makers
• Commercially and financially savvy, with strong attention to detail
• Creative, proactive and customer-focused with strong problem-solving skills
• Self-motivated, resilient and comfortable working in a target-driven environment
• Willingness to travel nationwide to meet and service customers
  
  

What's Next Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.