The Junior Technical Sales Account Manager position is an entry-level role designed for early-career professionals passionate about sales, client engagement, and technology solutions. Working closely with pre-sales engineering teams, you will gain hands-on experience in managing client accounts, understanding technical requirements, and supporting solution design. This role offers structured training and mentorship to build a strong foundation for a career in technical sales and account management.
Responsibilities
Client Engagement & Relationship Support
- Maintaining and nurturing strong relationships with clients, ensuring a positive experience across touchpoints.
- Support senior account managers by handling client inquiries, updates, and day-to-day account needs.
- Conduct regular follow-ups to build rapport, clarify requirements, and understand client challenges.
Financial Targets
- Achieve financial targets set by the company: Sales, Margin, Gross Profit, and Pipeline
- Provide weekly activity reports and updates to support pipeline visibility and ensure alignment with financial targets.
Sales Strategy & Technical Support
- Participate in developing sales strategies and account action plans targeting growth and retention.
- Assist in identifying upselling and cross-selling opportunities based on client needs and technical fit.
- Learn to prepare sales proposals, presentations, solution overviews, and supporting materials with guidance from senior team members.
Technical
- Liaise with clients to understand their technical and business requirements.
- Collaborate with solution architects and engineering teams to design solutions aligned with customer needs.
- Act as a trusted technical adviser to clients and the account team.
- Perform scoping and requirements gathering for technical and business needs.
- Prepare technical designs and documentation (BOM, HLD, SOW, write-ups, etc.).
- Develop technical proposals for project bids, including compliance sheets and annexes.
- Conduct client presentations covering solution design, proposals, and product portfolios.
- Perform Proof of Concept (PoC) activities or technical demonstrations to validate solutions.
- Conduct site surveys to support accurate technical planning.
- Stay up-to-date with industry trends, technologies, and partner offerings through trainings and certifications.
- Maintain solid technical understanding of company products and solution offerings.
Account Coordination & Project Tracking
- Help coordinate sales and technical activities, meetings, and timelines to ensure smooth communication across teams developments.
- Attend client meetings, taking minutes and outlining follow-up tasks.
Data Tracking & Reporting
- Gather and organize client performance data, usage trends, and feedback for review.
- Prepare basic reports and insights to support sales forecasting and technical recommendations.
- Assist in analyzing data to identify patterns and propose preliminary improvement opportunities.
Professional Development & Training
- Complete required training, certifications, and development programs in both sales and technical areas.
- Build a solid understanding of the company's products, solutions, and technologies.
- Continuously sharpen client management, communication, and technical sales skills
Qualifications:
- Fresh graduate with a bachelor's degree in engineering, IT, Computer Science, or similar field.
- Must have a GWA of 2.25 or better and must not have a failing subject.
- Must have taken Cisco or equivalent courses or trainings.
- CCNA certification or equivalent is a plus.
- Proficient in English.
- Excellent communication skills.
- Excellent presentation skills
- Strong interest in both technical solutioning and sales activities.
- Basic understanding of servers, storage, networking, and IT infrastructure.
- Good communication and presentation skills (English & Filipino).
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
- Strong analytical skills and willingness to learn
