Duties and Responsibilities:
- Monitor alert queues and ensure the health and functionality of security sensors and endpoints
- Gather and analyze relevant data and context to support incident response activities
- Ensure endpoint security controls are updated with the latest software versions; escalate patching or upgrade requirements to Technology Management as needed
- Create and manage incident tickets, ensuring timely updates and proper documentation
- Escalate actionable information security incidents to SOC Specialist Level 2 for further investigation
- Continuously monitor affected resources before, during, and after changes are implemented to ensure stability and security
Qualification and Job Specification
- Bachelor's degree in Computer Studies, Computer Engineering, Information Technology, Electronics Engineering, or a related field
- At least one (1) year of experience in a Security Operations Center (SOC) environment
- Strong communication skills, keen attention to detail, and effective time management abilities
- Relevant certifications such as ITIL Foundation, CompTIA Security+, or EC-Council Certified Ethical Hacker (CEH) are an advantage
Other Benefits
- Financial Freedom Plan
- Sick Leave and Vacation Leaes
- Annual HMO coverage
