We're Hiring: Junior Recruitment Coordinator for our Australia Team!
We are seeking a proactive and dependable Recruitment Coordinator to support our team and clients. While recruitment or workforce administration experience is ideal, we're also open to candidates with a Customer Service background, preferably with international exposure. Success in this role comes down to attitude being adaptable, detail-oriented, and committed to delivering excellent support to both clients and candidates.
What's In It for You
- Fixed Day Shift Schedule -Enjoy a consistent Monday to Friday day shiftgreat for maintaining work-life balance.
- Engaging Company Culture -Join a fun, supportive environment with regular team engagement activities like birthday and work anniversary celebrations, monthly events, and wellness check-ins.
- Annual Team Building Trips -We take our team bonding seriously (and enjoyably!) we've recently been to Palawan and Boracay, and we're already planning our next getaway!
- Comprehensive Benefits Package
- Government-mandated contributions (SSS, PhilHealth, Pag-IBIG)
- HMO coverage for you and one dependent
- 25 leave credits annually, with a cash conversion option
- Pro-rated 13th month pay
- Non-taxable allowances included
- And more!
What You'll Do
Rostering & Workforce Coordination
- Manage and update weekly and monthly rosters in line with client requirements.
- Monitor and update staff availability trackers to ensure optimal shift coverage.
- Action client requests promptly, including roster changes, cancellations, and additional staffing needs.
- Distribute confirmed rosters to clients daily and provide weekly follow-ups to confirm upcoming workforce requirements.
- Anticipate potential shortages and proactively source or reallocate staff to ensure client coverage.
Client & Candidate Communication
- Act as the primary point of contact for staff regarding shift allocations, payroll queries, and system access issues.
- Provide timely communication to candidates about bookings, shifts, and compliance requirements.
- Build and maintain strong relationships with clients, ensuring service expectations are met or exceeded.
- Regularly check in with clients to anticipate staffing needs and resolve issues quickly.
Recruitment Process & Compliance
- Source, screen, and shortlist candidates via job boards, referrals, and databases.
- Conduct phone interviews, reference checks, and compliance verification (VEVO, licenses, certifications).
- Collect, verify, and maintain candidate documentation to ensure compliance with client and legislative requirements.
- Prepare candidate profiles, onboarding packs, and induction materials.
- Coordinate and confirm interviews, site tours, and client meetings.
- Maintain accurate and up-to-date candidate records within the Applicant Tracking System (ATS).
- Assist with preparing for client audits by ensuring compliance records are complete and accurate.
Team & Operational Support
- Support the Recruitment Team Leader/Manager by providing workforce updates and reports.
- Collaborate with colleagues to meet urgent client requirements and manage peak workload periods.
- Suggest process improvements to enhance efficiency and candidate experience.
- Contribute to a positive team environment by assisting junior team members when required
What We're Looking For
- Bachelor's degree in Business Administration, Human Resources, Psychology, Behavioural Science, or a related field.
- Min. 6 months experience in customer service, recruitment coordination, workforce administration, or a similar role within HR, staffing, or outsourcing.
- Background across key recruitment activities such as sourcing, screening, compliance checks, and onboarding, a plus.
- Strong organisational and time management skills with the ability to manage multiple priorities and meet deadlines.
- Confident communicator, able to coordinate effectively with candidates, staff, and clients including stakeholders based in Australia.
- Proficient with MS Office (Word, Excel, Outlook) and comfortable using Applicant Tracking Systems (ATS) and rostering/workforce management tools (training will be provided).
- High attention to detail, accuracy, and compliance, particularly when handling rosters, staff records, and candidate documentation.
Graduates from state universities are encouraged to apply. Some of our high-performing Recruitment Coordinators came from PUP we've seen how well they bring adaptability and dedication to the role. 
