We are a world-leading smart mobility SaaS company with over 2,500,000 subscribers across 24 countries and we are looking for a
Payment Admin Staff to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Payment Admin Staff is a
collections and payment operations role with AR exposure, not a full-cycle Accounts Receivable accounting role.
Responsibilities
- Generation of reports and posting of payments in the system from various payment channels.
- Close coordination with the digital and institutional banks regarding payment disputes and other payment related concerns
- Organize work list to prioritize by outstanding receivables, risk levels, pay history and overall customer value
- Analyze accounts receivable information to determine priority.
- Reconcile transactions and accounts
- Resolve any dispute cases to a mutual satisfactory end between customer and the company
- Monitoring of collection status and regularly obtaining and updating the information related to the collection
- Responsible for overdue account management and overdue collection thru telephone calls and emails
- Resolves customer billing problems in a timely manner to expedite cash flow and minimize accounts receivable delinquency. This includes issuance of credit memos, documentation support and other account adjustments as deemed necessary and appropriate
- Collects outstanding accounts receivables through assertive but polite direct telephone contact with customers
- Follow up payment of past due invoices and obtain details of payments from customers
Requirements
- Graduate of any Accounting / Business Admin course
- With minimum 2 years of experience in payment operations and collections where the focus is on monitoring incoming payments, resolving payment issues and coordinating with banks.
- Efficient with good skills on implementing standard procedures
- Can work on-site in Makati City, NCR
