Join one of Australia's largest food manufacturing groups operating for 100+ years, employing over 6,000 people nationally, and producing some of the country's most loved bakery and food brands at scale.
The Opportunity
Boost operational impact inside one of Australia's biggest food manufacturing groups - shaping smarter, safer, and more sustainable processes that keep products moving to millions of customers every day.
Why join us
- Proudly Great Place to Work certified
- Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
- Grow with stability: 100+ in our 10-Year Club by 2025
- Dynamic talent network: 2,000+ across APAC and beyond
- Competitive compensation with annual reviews
- Comprehensive medical care for you and your family
- Generous paid leave because work-life balance matters
- Level up with LinkedIn Learning and tailored training
- Flexible work setup
Staff Testimonial
Working here feels meaningful we help deliver products that millions of rely on daily, and the team genuinely supports you to grow. - Senior Developer, ASW Philippines.
What You'll Do
- Undertake fault diagnosis for Incidents allocated within the Incident Management System (Compass).
- Ensure that regular Incident updates are provided to the business as required by processes.
- Ensure all network related Incidents are resolved in a timely manner calling upon the Senior Network Engineer to assist where needed or raise with the relevant Level 3 support teams.
- Produce Post Incident Reports for P1/P2 incidents or as required by management.
- Proactively identify worsening Incident or performance trends within the network and raise Problem tickets for the Senior Network Engineer to manage to resolution and closure.
- Action all planned outage notifications received and inform the Service Desk of any significant planned outages that will occur during the documented site hours of operation.
- Action BAU Service Requests.
- Maintain theIP address register.
- Ensure that the network asset register is kept up-to-date.
- Provide on-call function on a shared rotational basis with the Senior Network Engineer.
Key Criteria- Strong foundation in Routing & Switching, with hands-on enterprise network experience
- Solid experience with BGP; exposure to OMP and ISIS is a strong plus
- Hands-on experience with Cisco routers, switches, and wireless solutions
- Practical knowledge of network security fundamentals, including:
- Cisco ASA & Firepower Firewalls
- Basic understanding of firewall policies and traffic inspection
- Experience with Cisco Viptela SD-WAN; understanding of SD-WAN concepts and operations
- Familiarity with RADIUS authentication and access control
- Experience supporting MPLS and Internet carrier services
- Experience using network management and monitoring tools such as:
- SolarWinds, Lansweeper
- Firepower Management Center (FMC), ASDM
- Zscaler ZDX, Scrutinizer
- Cisco vManage and vAnalytics
Work setup
- Manila (BGC, Taguig): Australian hours (6:00am3:00pm PHT) - Full time in the office during the first month, From the 2nd month, at least 2 days in the office
