As an Analyst, you will contribute as part of a team involved in several activities to support our international benefits offerings.
The ideal candidate will be detail-oriented and have excellent data entry and manipulation skills. Also, exposure or background in the benefits brokerage / insurance administration work is required. The position would also require project management skills and some people management skills.
You will have the opportunity to:
- Enhance your technical knowledge of benefits plans around the world
- Enhance data, process and project management skills
Key Responsibilities:
- Support the claims utilization and benchmarking report requirements of APAC countries
- Perform data validation and processing work using agreed upon tools, standards and technique
- Process, project and transaction management
- Collect, validate and clean benefits enrolment and eligibility data
- Support benefit audit processes
- Support interactions between clients, company and insurance vendors
Performance Objectives:
Excellence
- Apply practice specific technology and provide high quality services to internal and external company clients
- Perform data entry and validation, processing work using agreed upon tools, standards and techniques, including self-checking work and following review processes
- Significant attention to detail and excellent data manipulation skills
- Provide input on product and process improvements
People
- Build relationships internally and collaborate effectively on teams both in the office and virtually across regions
- Demonstrate natural ease and effectiveness when dealing with associates in other Willis Towers Watson offices
Clients
- Work with Team Leader to ensure that each project is completed on time and meets quality standards
- Respond to all requests and communications effectively and efficiently
- Increase efficiency within client teams by identifying ways to improve processes
Financial
- Meet productivity goals
- Monitor project progress, developing solutions for overcoming obstacles
- Maintaining accurate time records
Job Requirements:
- A bachelor's degree in Mathematics, Statistics, Business or any related field
- At least 3 years of experience as Reports Analyst (Technical role).
- Prior background in data analytics, insurance operations, or health and benefits brokerage preferred.
- Strong numerical accuracy, proficiency in Microsoft Office (especially Excel and PowerPoint), and effective cross-cultural communication.
- Experience with data entry, validation and manipulation (advanced Excel skills are essential)
- Ability to review and check data against subject domain knowledge (e.g., health and group benefits) and understand the data's applicability/accuracy for the designated purpose
- Collaboration with a global team, include taking accountability for quality and on-time delivery of own work and involving other team members when appropriate
- Must be flexible to work on hybrid work set up
