1Password is a modern identity security company focused on helping individuals and businesses protect and manage their digital identities in a secure and seamless way. The company is dedicated to eliminating the trade-off between security and productivity by delivering human-centric solutions that simplify how people store, access, and safeguard sensitive information—from passwords to critical business data. By combining end-to-end encryption, advanced access management, and cross-platform usability, 1Password enables organizations to secure every sign-in, application, and device across today's distributed work environments. Trusted by millions of users and over 180,000 businesses worldwide, 1Password is headquartered in Toronto, Canada and powered by a global team committed to building a safer, simpler digital future.
Position Summary: The Junior Accountant – AR will be reporting to the Director, Accounting Operations and is a key contributor in supporting accounts receivable operations and assisting with billing and collections activities as needed. This is a full-time position under GENFINITY PHILIPPINES, INC. (GENFINITY), assigned to support 1Password, a global leader in identity security.
The Junior Accountant – AR is responsible for supporting end-to-end accounts receivable processes, ensuring accuracy, timeliness, and effective communication with customers and internal stakeholders. This role supports financial operations through billing portal management, payment recording and reconciliation, customer inquiry resolution, and process improvement initiatives. Roles and Responsibilities:
Accounts Receivable Operations
Manage customer billing portals by ensuring invoices are uploaded accurately and within agreed timelines
Monitor invoice status and resolve portal-related issues in a timely manner
Record and reconcile customer payments, ensuring accurate application and resolving discrepancies
Assist in managing the AR inbox by organizing and distributing emails efficiently
Customer and Cross-Functional Support
Respond to customer inquiries related to billing and collections with clear and professional communication
Collaborate with Sales, Customer Success, and Revenue Operations to resolve customer issues
Coordinate with internal stakeholders to ensure accurate billing information and smooth processes
Process Improvement and Team Support
Assist in accounts receivable automation initiatives and process improvement efforts
Support billing and collections teams with day-to-day operations and ad hoc tasks as needed
Other Responsibilities
Identify and recommend opportunities to automate and improve AR processes, with a focus on invoice intake and approval of workflows.
Participate in the implementation of new technologies and automation tools to enhance accounts receivable processes.
Qualifications:
Bachelor's degree in Accounting, Finance, or a related field
At least 1 year of experience in Accounting, Finance, or a similar role
Proficiency in digital tools and software is an advantage
Advanced proficiency in Excel and Google Suite
Effective written and verbal communication skills for collaboration with internal stakeholders and external customers
Strong analytical and problem-solving skills with high attention to detail
Excellent organizational and time-management abilities, with the capacity to manage multiple priorities
Ability to handle confidential and sensitive financial information with professionalism and discretion
Demonstrated ability to work collaboratively in a growing team environment
Willing to work during Eastern Time Zone Business Hours
Willing to work Fully Onsite (Ortigas, Pasig or One Ayala, Makati)
