Location: Remote (occasional in-office, Manila or Cebu)
Schedule: US business hours (night shift PH time)
Type: Full-time
About us:
Helpware is a people-first outsourcing and customer experience partner helping fast-growing companies scale support, operations, and revenue teams with AI-enabled CX solutions. We work with SaaS, Fintech, Healthcare, Ecommerce, and Logistics brands across the US, UK, and beyond.
We are currently hiring for the following roles under the Sales Team:
• Senior Sales Development Representative
• Junior Sales Development Representative
If you are passionate about sales, eager to grow professionally, and looking to take the next step in your career, this may be the perfect opportunity for you to join and thrive within the Sales Team.
Qualifications for Internal Applicants:
Senior Sales Development Representative:
- Employee should have an average score of 3.0 for the past 6 months
- 3+ years of B2B outbound sales / SDR experience
- Strong cold calling, lead generation, and appointment-setting skills
- Experience with HubSpot, Salesforce, LinkedIn Sales Navigator, Apollo, or ZoomInfo
- Excellent English communication and consultative selling skills
Junior Sales Development Representative:
- Minimum 1 year of outbound sales experience supporting the US market.
- Strong preference for candidates with hands-on cold calling experience, including prospecting, lead qualification, and booking meetings with decision-makers.
- Good verbal and written English — comfortable speaking with US, UK, and Australian prospects on the phone and via email
- Phone confidence — willing and able to make high volumes of outbound calls and stay resilient through rejection
- Coachability — open to feedback, eager to be coached, willing to practice scripts and role-play until they're sharp
- Organized and self-motivated — can manage your own follow-ups, prioritize your day, and stay on top of multiple prospects simultaneously
- Goal-oriented mindset — you want to hit targets, not just do activity for its own sake
- Basic CRM familiarity — exposure to HubSpot, Salesforce, GoHighLevel, or similar platforms is a plus and Familiarity with LinkedIn Sales Navigator, Apollo, ZoomInfo, or similar prospecting tools (we'll train you on our stack)
How to Apply:
Interested applicants may send their updated CVs to [Confidential Information] or submit them via this job post.
