Jira - Project Coordinator (B2B AU Telco)

Discover your 100% YOU with MicroSourcing!

Position: Jira - Project Coordinator (B2B AU Telco)

Location: BGC, Taguig City

Work setup & shift: Onsite work setup | Day shift

Be a part of something big at Microsourcing!

We're building a new team to support a dynamic challenger in the Australian telco space; a company committed to redefining customer experiences and pushing the boundaries of digital innovation.

Our client serves mid-market to large enterprise customers and is committed to building a sustainable, high-performance environment in the Philippines. We partner with our client to foster an inclusive culture that attracts, develops, and retains top talent—creating an exceptional place to work while enabling the delivery of a world class service centre

This is your chance to contribute to projects that connect millions nationwide while working with cutting-edge technology. Join us on this exciting journey and grow your career with a company that's at the forefront of the telecommunications industry!

Your Role:

Own the intake, prioritisation and delivery tracking of Sales Enablement work. Turn requests into structured projects and keep execution moving across teams plus represent sales enablement in the Go-to-Market (GTM) space and Customer Relationship Management (CRM) teams

As Jira - Project Coordinator you will:

• Triage incoming enablement requests and convert briefs into scoped work through Jira
• Coordinate timelines, owners and deliverables across stakeholders
• Manage project workflows in Jira (boards, tickets, statuses, dependencies)
• Act as the team Go-to-Market operations lead for launches and initiatives
• Maintain team templates, project documentation and ways of working
• Run project cadence (planning, stand-ups, status tracking, reporting)
• Manage cross-team projects (Customer Relationship Manager changes, process documentation, system rollouts)
• Track risks, blockers and delivery progress
• Attend ongoing stakeholder meetings for CRM and Go-to-Market teams
• Own the improvement plans for CRM and facilitate any required scoping
• Collate and document team KPI's in team tracking documents
• Maintain and evolve CRM best practice sales process (deal reviews, pipeline stages, forecast checks) to keep the system aligned with best practice/sales methodology
• Set up and manage Marketo in terms of team usage

What You Need:

Non-negotiables

• Strong Jira project workflow management (mandatory)
• Exposure to marketing automation platforms (e.g. Marketo)
• Hands-on experience with Jira and Marketo is essential
• Project coordination across multiple stakeholders)
• Structured documentation and process thinking
• Experience supporting Sales, Go-to Market, Ops or Enablement teams in a project management capacity
• Highly organised with strong written English communication

Preferred skills/expertise

• Tableau and data analytics understanding (preferred)

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Why join MicroSourcing

You'll have:

• Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Experience a culture that values your time, offering a balanced schedule and team-driven initiatives designed to help you enjoy life beyond work.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/;

*Terms & conditions apply