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Japanese (Bilingual) Game Support Representative

QROAD
Fresher
Philippines
Early Applicant
  • Posted 2 months ago
  • Be among the first 10 applicants

Job Description

  • Provide high-quality customer support by identifying player issues, addressing inquiries, and enhancing overall customer satisfaction.
  • Engage with the gaming community, interact directly with players, and maintain a positive gaming environment.
  • Respond to support tickets, emails, and other communication channels professionally and promptly.
  • Work closely with Korean counterparts in our head office (mainly written communication).
  • Ensure accurate documentation of player concerns, feedback, and resolutions.
  • Contribute to improving customer support processes and player experience.

Qualifications

  • Proficiency in Japanese (written & verbal). Non-native speakers are welcome to apply.
  • Experience in customer service, game support, or related fields is a plus.
  • Strong communication and problem-solving skills.
  • Ability to multitask and work in a fast-paced gaming environment.
  • Knowledge or interest in the gaming industry is highly preferred.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Gaming
Employment Type:
Full time

About Company

Job ID: 135465439

Last Updated: 21-07-2026 06:05:11 PM
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