Jackpot Risk & Verification Specialist

Key Responsibilities

Jackpot Content Operations

Plan and manage jackpot-related content and promotional campaigns.Develop and optimize jackpot winner stories, success cases, and marketing materials.Coordinate with Design, CRM, Product, and Community teams to increase jackpot campaignexposure.

Ensure jackpot-related content is timely, accurate, and engaging.

Winner Verification & Risk Review

Verify jackpot-winning records and player information before publication.

Review game records, betting data, and winner information to ensure authenticity.

Identify abnormal cases and escalate suspicious activities when necessary.

Maintain accurate records of winner verification processes.

Community & User Engagement

Design jackpot-related communication angles and selling points for community channels.

Increase player engagement through jackpot success stories and winner showcases.

Work closely with CRM and Community teams to improve user participation and conversion.

Monitor community feedback and optimize content strategies accordingly.

Data Analysis & Reporting

Analyze jackpot campaign performance and user engagement metrics

Monitor exposure, participation, conversion, and retention indicators.

Prepare regular operational reports and optimization recommendations.

Identify trends and opportunities through data analysis.

Cross-functional Collaboration

Coordinate with Product, CRM, Marketing, Design, Customer Service, and Risk teams.

Support the launch of new jackpot features and promotional activities.

Assist in developing and improving jackpot-related operational processes.

Qualifications

Education

Bachelor's Degree or above.

Experience

Minimum 2 years of experience in Content Operations, Marketing Operations, CRM Operations,Gaming Operations, Community Operations, Risk Operations, or related fields.Experience in Online Gaming, iGaming, Fintech, E-commerce, or Digital Platforms is preferred.

Skills & Competencies

Strong data analysis and reporting skills.

Good understanding of user behavior and content marketing.

Familiar with operational systems and backend platforms.

Strong numerical sensitivity and attention to detail.

Proficient in Microsoft Excel and PowerPoint.

Experience in content planning, campaign execution, or community operations is an advantage.

Language

Fluent English is required.

Mandarin Chinese is preferred but not mandatory.

Personal Attributes

Detail-oriented and highly responsible.

Strong execution and coordination skills.

Creative thinking with a user-centric mindset.

Able to manage multiple tasks simultaneously.

Strong communication and teamwork abilities.