ITOF Change Management Lead

Experience - 5 to 12 years

Location - Makati (Hybrid - 2 days WFO in a week)

Job type: Permanent with MNC (direct hire)

As an ITOF Change Management Lead, you will:

· Support ITOF change efforts aligned to operations and foundation platform strategy and transformation initiatives.

· Develop and execute change management plans including communication, readiness, and stakeholder engagement activities.

· Work closely with Manila TDC Product Owners and Technical Leads to understand complex technical changes and translate them into clear change narratives.

· Coordinate with ITOF Execution & Governance and Communications teams to ensure consistent messaging and alignment.

· Track change progress, stakeholder readiness, and adoption signals, providing insights and recommendations to improve outcomes.

· Reinforce desired behaviors and adoption through clear, timely, and consistent communication.

· Maintain change metrics and reporting to assess effectiveness and support leadership decision-making.

Requirements

· Experience in enterprise change management, IT transformation, or large-scale technology initiatives.

· Demonstrated experience supporting change readiness, stakeholder engagement, and adoption activities.

· Experience working with cross-functional teams in a global or matrixed organization

· Familiarity with structured change management, governance, or delivery frameworks.

Skills

· Strong written and verbal communication skills for technical and non-technical audiences.

· Ability to analyze change impacts and translate complexity into actionable messaging.

· Strong stakeholder management and coordination skills.

· Ability to manage multiple initiatives with competing priorities while maintaining quality and alignment.