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ITAM ServiceNow Lead

5-7 Years
  • Posted 4 hours ago
  • Be among the first 10 applicants

Job Description

ITAM ServiceNow Specialist / Developer | LTIMindtree

We are hiring an experienced ServiceNow ITAM Specialist with strong hands-on ServiceNow development experience in SAM Pro, HAM Pro, CMDB, Discovery, and Asset Management to support enterprise IT Asset Management initiatives.

Key Responsibilities

  • Manage and enhance ServiceNow ITAM solutions including SAM Pro, HAM Pro, CMDB, and Discovery.
  • Configure and develop ServiceNow solutions using Business Rules, Client Scripts, Script Includes, Flow Designer, IntegrationHub, and Workflows.
  • Design and implement asset lifecycle management processes.
  • Maintain and improve CMDB accuracy, reconciliation, and governance.
  • Configure ServiceNow Discovery and support CI data management.
  • Develop integrations between ServiceNow and third-party tools using REST/SOAP APIs.
  • Support software licensing compliance, asset governance, audit readiness, and optimization initiatives.
  • Collaborate with business stakeholders to gather requirements and deliver scalable ITAM solutions.

Required Skills

  • ServiceNow ITAM
  • ServiceNow SAM Pro
  • ServiceNow HAM Pro
  • CMDB
  • Discovery
  • ServiceNow Development
  • Business Rules
  • Client Scripts
  • Script Includes
  • Flow Designer
  • IntegrationHub
  • JavaScript
  • REST API / SOAP API
  • Asset Lifecycle Management
  • Software Asset Management
  • Hardware Asset Management

Preferred Skills

  • Service Mapping
  • CMDB Health & Governance
  • License Reclamation
  • Reconciliation Rules
  • Catalog Development
  • Custom Application Development
  • ServiceNow Administration
  • ITIL Framework
  • Agile Methodology

Ideal Candidate

  • 5+ years of ServiceNow experience.
  • Strong hands-on experience configuring and developing ServiceNow solutions.
  • Experience implementing or supporting SAM Pro, HAM Pro, CMDB, and Discovery.
  • Proficiency in JavaScript and ServiceNow scripting.
  • Experience with integrations, workflow automation, and platform customization.
  • Strong understanding of software licensing, asset lifecycle management, and ITSM processes.
  • Excellent communication and stakeholder management skills.
  • Location: Makati

    Work Setup: Hybrid

    Employment Type: Full-Time

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    About Company

    Job ID: 153773675

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