IT Technical Support Specialist

J&T Cargo – BGC,Taguig

Full-time

Job Overview

J&T Cargo is looking for a reliable and technically skilled IT Technical Support Specialist to support daily IT operations across office and logistics environments. The role is responsible for troubleshooting hardware, network, CCTV, printer, and system-related concerns to ensure smooth business operations.

Job Responsibilities

• Troubleshoot and maintain computers, laptops, printers, and other IT equipment
• Install, configure, and support WiFi, network devices, routers, and internet connections
• Monitor and maintain CCTV systems and related devices
• Provide technical support for office and warehouse users
• Perform hardware and software installation, upgrades, and troubleshooting
• Respond to IT-related concerns and resolve issues in a timely manner
• Maintain IT inventory and equipment records
• Coordinate with vendors and service providers when necessary
• Ensure proper system functionality and minimize operational downtime
• Assist in setting up workstations, user accounts, and company devices
  
  

Qualifications

• Bachelor's degree or vocational course in Information Technology, Computer Engineering, Computer Science, or related field
• At least 1 year of experience in IT support, technical support, or infrastructure support is an advantage
• Fresh graduates with strong technical knowledge are welcome to apply
  
  

Knowledgeable in

• Computer troubleshooting
• Printer setup and repair
• CCTV systems
• Network/WiFi troubleshooting
• Windows operating systems
• Basic knowledge in routers, switches, and LAN/WAN setup is an advantage
• Willing to do onsite and field support when needed
• Strong problem-solving and communication skills
• Able to work in a fast-paced logistics environment
  
  

Preferred Skills

• Hardware and software troubleshooting
• Network configuration
• CCTV maintenance
• Technical documentation
• Preventive maintenance
• User support and issue resolution
  
  

Why Join J&T Cargo

Growing logistics company

Dynamic work environment

Career growth opportunities