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IT Technical Support
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- Posted 18 days ago
- Be among the first 10 applicants
Job Description
Description
- Provide technical support and assistance to end-users via helpdesk system, phone, or email.
- Diagnose and resolve hardware and software issues to ensure optimal performance of systems.
- Assist in the setup and configuration of computer systems and applications.
- Maintain, upgrade, and manage the IT inventory, including software licenses.
- Document support processes and solutions for future reference.
- Educational Qualifications: Bachelor's degree in Information Technology or related field.
- Experience Level: 0-2 years of experience in technical support or IT helpdesk roles.
- Skills and Competencies: Basic understanding of computer systems, networks, and troubleshooting methodologies.
- Qualities and Traits: Strong communication skills and the ability to work collaboratively in a team environment.
- Responsibilities and Duties: Willingness to learn and adapt to changing technologies.
- Working Conditions: Ability to work in a fast-paced environment with varying levels of technical issues.
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