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Job Description

  • Provide technical support to end-users on hardware and software issues.
  • Investigate, diagnose, and resolve technical problems in a timely manner.
  • Install, configure, and maintain computer systems, printers, and peripherals.
  • Document and track support requests using helpdesk software.
  • Assist in training users on new systems and applications.

Requirements

  • Educational Qualifications: Bachelors degree in Information Technology or related field
  • Experience Level: 1-3 years of technical support experience
  • Skills and Competencies: Proficiency in troubleshooting Windows and Mac OS
  • Skills and Competencies: Familiarity with networking concepts and tools
  • Skills and Competencies: Strong development/programming skills
  • Qualities and Traits: Strong communication and interpersonal skills
  • Qualities and Traits: Ability to work under pressure and prioritize tasks

More Info

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Job ID: 133695709