The IT Support role is pivotal in providing comprehensive technical support to internal users, ensuring the secure and efficient operation of the datacenter, and managing a variety of IT-related tasks. Responsibilities include application deployment, adherence to security protocols, and coordination with external vendors for issue resolution.
- Bachelors degree in Information Technology, Computer Engineering, or a related field.
- Minimum of 1 year of experience in IT support or a related field.
- Experience with server management (IIS, File Server), Active Directory, and network troubleshooting.
- Strong technical knowledge and problem-solving skills.
- Proficiency in managing and configuring firewalls and antivirus software.
- Capability to deploy applications and manage permissions efficiently.
- Excellent communication and coordination skills.
- Attention to detail and accuracy in record-keeping.
- Ability to work independently and collaboratively within a team.
