IT System Support Analyst

Required Qualifications and Skills:

· Bachelor's degree in computer science, Engineering, Math, Statistics, or other relevant fields.

· At least 5+ years experience with technical and/or business knowledge in 2 or more areas e.g., card systems, payment systems, mobile app, testing and integration, business analysis, production support with good overarching understanding on retail petroleum marketing and store systems.

· Technical writing - Being able to communicate complex ideas, status of issues and changes in a clear way (oral and written) to all levels of staff across the org.

· Ability to do low code, develop and understand programming languages is preferred.

· Working knowledge of IRM technical controls

· Working knowledge and experience in managing resources and pipelines of MS Azure Cloud and Ansible Roles

· Working knowledge and understanding of journeys and data extensions of Salesforce Marketing Cloud

· Significant experience handling end to end project execution for Mobile Application development and support.

· Working knowledge and understanding of Secure File Transfer Protocol (sFTP) used for exchanging data, and SQL Database queries and table is preferred.