IT Support Engineer

Responsibilities:

• Perform fully managed cloud services
• Administer Microsoft Windows Server 2019/2016/2012 + Windows 10/8/7 OS
• Administer and troubleshoot Microsoft Office 2019/2016/2013/2010/2007
• Administer and troubleshoot Microsoft Exchange 2016/2013/2010
• Setupand maintain Microsoft Hyper-V
• Install and manage Myriad vertical applications
• ManageFirewall, routing and switching technologies
• Install and manage Storage, backup and business continuity solutions

Requirements:

• Bachelor or Master of Science in a an IT related discipline
• Motivated, client-focused, and constantly striving to learn more.
• Ability to translate technical matters from geek-speak to lay terms in a respectful way.
• Passionate about configuring, deploying and maintaining IT systems the RIGHT way.
• Resourceful and positive when approaching IT issues. We don't do sloppy IT. You also need to know how to find answers– and when to escalate.
• Believe in NO DRAMA and that there is always a positive way to solve a problem.
• Demonstrate attention to detail.
• At least 3 to 5 years experience configuring, administering, and troubleshooting Windows 7/8/10,

Microsoft Server 2008R2/2012R2/2016, Microsoft Exchange 2010/2013/2016, Office 365, Microsoft

SQLServer, VPNs, Routers/Firewalls, VoIP, Advanced Active Directory, Group Policy, and Backups.

• Experience in Managed Service Software is a plus.