Job Description
Qualifications
Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or any related field.
Relevant certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are an advantage.
Experience
At least 1–2 years of experience in IT support or related role.
Experience in troubleshooting hardware, software, and network issues.
Fresh graduates are welcome to apply (if applicable).
Skills
Knowledge of computer hardware and software systems.
Basic understanding of networking (LAN/WAN, routers, switches).
Proficiency in operating systems (Windows, Linux, macOS).
Ability to troubleshoot technical issues efficiently.
Familiarity with printers, scanners, and other office equipment.
Basic knowledge of cybersecurity practices.
Good documentation and reporting skills.
Attitude / Behavioral Traits
Detail-oriented and organized.
Problem-solver with strong analytical thinking.
Patient and able to assist non-technical users.
Responsible and trustworthy.
Willing to learn and adapt to new technologies .
Can work independently and as part of a team.
Other Requirements
Willing to be assigned on-site or travel if needed.
Can work under pressure and handle multiple tasks.
Available for on-call or emergency IT support.
Good communication skills (verbal and written).
Job Description
Install, configure, and maintain computer systems, hardware, and software.
Monitor and maintain network systems and connectivity.
Troubleshoot and resolve IT-related issues (hardware, software, network).
Provide technical support to employees and users.
Maintain and update IT inventory and documentation.
Ensure data security and system backups are properly implemented.
Assist in the setup of new equipment and user accounts.
Perform regular system maintenance and updates.
Coordinate with external vendors when necessary.
