Job Description
Overview: Role & Environment
The IT Specialist is responsible to ensure that the company follows it's outside regulatory and legal requirements as well as internal policies and bylaws.
Roles & Responsibilities
An IT Specialist job descriptions are the following:
Responsible in precise troubleshoot and repair networks, hardware and software components of desktop and laptop.
Administration, maintenance and troubleshooting of all CCTV's, IP Telephony and firewall systems.
Provide technical support to servers, networks, telephones, POS and other computing platforms. Organize workstation and cable management.
Install and configure computer hardware, software systems, networks, printers and scanners.
Monitor and maintain computer systems and networks.
Monthly IT Audit and keep all the PCs with optimum performances with all latest updates and patches.
Maintain IT asset inventory and software licenses.
Liaise with vendors and service providers for procurement and getting a minimum of 4 quotes for further approvals.
Answer incoming calls and provide technical support across the company (this may be in person or over the phone)
File and maintain IT-related records
Visit branches and check computers and CCTVs
Back-up CCTV footages of branches every month and safekeep the back up files
Maintain office supplies inventory by checking stock to determine inventory level and anticipating needed supplies.
Coordinating repairs of office equipment and machines to respective suppliers.
Cover the reception area when necessary.
Perform other duties that may be assigned by the Management from time to time.
