IT Site Support Tech

All employees are expected to meet/exceed standard core competencies for all jobs. Additional knowledge, skills, and abilities that are required to perform the job are as follows:

- Must possess excellent English written and oral communication skills; ability to interface with clients at all levels.

- Experience working in a large, fast-paced, call center environment utilizing VOIP technology.

- Working knowledge of Active Directory, GPO's, and software deployment.

- Highly proactive; addresses site-level issues with the appropriate sense of urgency.

- Above average knowledge of Windows 7 and the system registry

- Must be a strong team player with a positive attitude and tenacity to complete the mission

- Quickly learn and communicate new technologies

- Proven ability to troubleshoot, install, and support the following: PC hardware, commercial and custom software suites, network connectivity for data, voice, ethernet.