IT Service Desk Associate (English Speakers)

Description:

At Bosch, we shape the future by inventing high-quality technologies and
services that spark enthusiasm and enrich peoples lives. Our promise to our
associates is rock-solid: we grow together, we enjoy our work, and we inspire
each other.

Duties and Responsibilities:

• First Level IT support for a global team. e.g. Microsoft Office, Microsoft Outlook
• Collect, document, resolve and process user incidents and requests via phone/e-mail/chat
• Use knowledge base in daily business

Experience Cooperation:

• Frequently communicates with team management about new solutions and open points
• Support the ITSD Global Team in developing new ways of working

Qualifications:

Personality:

• Strong attention to details and accuracy. Good interpersonal skills & ability to work with diverse environment

Experience & Languages:

• Fresh Graduates are welcome to apply
• Fluent in Business English
• General IT Knowledge with focus on workplace IT
• Ability of cross-functional thinking and quick problem solving skills
• Customer service and solutionsoriented person, conveying genuine willingness to help
• Ability to work under pressure
• High degree of self-motivation and learning potential

YOUR FUTURE JOB OFFERS YOU:
HMO, Insurance, Medical Reimbursement, Statutory Benefits, Referral Incentive,
Performance Bonus, Allowance, Leave

Requirements:

Skills:
Adaptability/Flexibility