IT Sales Associate / Associate Digital Advocate

Role Overview

IT Sales Associate / Associate Digital Advocate

We are looking for an IT Sales Associate / Associate Digital Advocate to drive growth across both new and existing accounts. In this role, you will build and manage a high‑quality sales pipeline through outbound and inbound activities, nurture senior client relationships, and translate business needs into strategic IT roadmaps.

You will deliver value‑driven solution consulting—including proposals, estimates, RFPs, and presentations—while working closely with delivery and project management teams. You will take ownership of account satisfaction and profitability, manage escalations, and consistently achieve revenue and gross profit (GP) targets.

Candidates with 3–5 years of solution or customer‑centric selling experiences.

Key Responsibilities

Business Development & Sales

• Perform business development activities to generate and qualify new opportunities
• Build and manage a strong lead and opportunity pipeline through outbound and inbound activities
• Progress prospect conversations efficiently from qualification to closure
• Achieve assigned revenue, GP, and other financial targets
  
  

Client Relationship Management

• Establish and maintain strong relationships with customers to understand their business needs
• Translate client requirements into strategic IT opportunities and customer roadmaps
• Own customer satisfaction and identify opportunities for account growth and upselling
• Take ownership of client requests and ensure timely resolution
  
  

Solution Consulting & Delivery Support

• Provide solution consulting by understanding client objectives and positioning WPH's solutions effectively
• Lead proposal writing, estimation, presentations, RFP responses, and sales pitches
• Deliver clear, engaging, and well‑structured presentations
• Partner with project management teams to ensure engagement profitability and successful delivery
  
  

Account & Stakeholder Management

• Participate in key client meetings, including status updates and delivery presentations
• Manage client escalations, conflict resolution, and expectation alignment
• Collaborate closely with management, developers, testers, IT peers, and vendors
  
  

Knowledge & Continuous Improvement

• Maintain up‑to‑date knowledge of digital technologies, IT services, and relevant domains
• Proactively identify opportunities to enhance customer value and service quality
  
  

Qualifications & Skills Education

• Degree in Business, Information Technology, Computer Science, Digital Media, Communications, or any relevant discipline (preferred)
  
  

Experience

• Preferably 3–5 years of experience in sales, solution consulting, or a technology‑related role
• Background in solution selling or customer‑centric selling is an advantage
  
  

Skills & Attributes

• Strong interest and passion for digital technology, data, and IT
• Excellent relationship‑building and interpersonal skills
• Strong written and verbal communication and influencing abilities
• Ability to maintain professionalism, confidence, and composure under pressure
• Experience in pricing proposals, contract negotiation, and contract management is a plus
• Self‑motivated team player with strong commercial awareness