IT Remediation Engineer

CompassMSP is a rapidly expanding, award-winning technology solutions provider in the booming managed services space. Our vision is to be the North American leader in delivering and supporting technology solutions for small & mid-sized businesses, and we are driven by our mission and core values to be a great place to work and a great company to work with. We have garnered top industry recognition for our thought leadership, growth, and workplace culture.

The ideal candidate is a well-rounded infrastructure engineer with MSP experience who is comfortable working across multiple technologies and client environments. While networking experience is important, the role is not focused solely on networking. We're looking for someone who can independently execute technical remediation work, implement best practices, improve client security posture, and assist with proactive infrastructure initiatives.

• Strong Microsoft 365 experience
• Active Directory administration
• Windows Server administration
• Firewall and networking fundamentals
• Azure experience
• Troubleshooting across multiple infrastructure platforms
• Strong communication and documentation skills
• Ability to work independently in a fast-paced MSP environment
• Security vulnerability remediation
• Infrastructure hardening and best practice implementation
• Microsoft 365 and Entra ID administration
• Active Directory management
• Server administration and troubleshooting
• Firewall and switch configuration
• Azure and cloud platform support
• Patching, upgrades, and system maintenance
• Technical implementations, migrations, and configuration changes
• Documentation and client environment improvement initiatives