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IT Operations Supervisor / Lead

3-5 Years
  • Posted 15 hours ago
  • Be among the first 10 applicants

Job Description

A dynamic events company specializing in the planning and execution of exceptional corporate and social events. in the Philippines is currently seeking an IT Operations Supervisor / Lead to strengthen their team in Makati City!

Job Overview

The successful candidate will lead the company's IT operations by managing infrastructure, cloud platforms, business applications, cybersecurity, and end-user support to ensure secure, reliable, and high-performing technology services. Drive digital transformation through AI, automation, IT projects, and continuous improvements while overseeing vendors, IT assets, compliance, and mentoring the IT team.

Responsibilities

  • Lead the company's IT operations across infrastructure, cloud platforms, and business
  • applications
  • Ensure high system availability, security, and performance for all technology services
  • Oversee IT support, systems administration, user access, and device lifecycle
  • management
  • Implement cybersecurity best practices, backups, disaster recovery, and risk mitigation
  • Drive AI, automation, and technology improvement initiatives across the organization
  • Manage IT assets, software licensing, vendor relationships, and technology investments
  • Support creative productions, livestreams, hybrid events, and business-critical
  • operations
  • Lead IT projects, technology implementations, and continuous process improvements
  • Develop and enforce IT policies, standards, documentation, and compliance
  • requirements
  • Mentor the IT team while serving as the primary escalation point for complex technical
  • issues

Required Qualification / Experience

  • Candidate must possess a Bachelor's degree in Information Technology or any relevant courses
  • A minimum of 3 year experience in IT Operations and at least 2 years in a Lead position.
  • Strong knowledge of: Networking (TCP/IP, firewalls, VLANs), Windows & macOS, Google Workspace / Microsoft 365, Backup systems, Familiarity with creative software environments is a plus, Strong troubleshooting and communication skills

What's in it for you

  • 35,000 - 45,000
  • Engaging working environment.
  • With Career growth opportunities.
  • Positive work culture.

More Info

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Job ID: 151495169