IT Network Engineer

Fresher

Save

Early Applicant

Job Description

Perform installation, configuration, and maintenance of network equipment
Carry out network design and implementation
Monitor network performance.
Do maintenance and updates/upgrades on network equipment.
Troubleshoot Network Infrastructure issues.
Provide technical support to end users, resolving hardware and software issues efficiently
Diagnose problems, implement solutions, and escalate as necessary
Maintain documentation of common problems and solutions
Maintain service level agreements (SLA)
Handle routine system maintenance (network/software/PBX)
Participate in backup testing, business continuity, and recovery drills
Monitor, analyze, and diagnose various network equipment through monitoring and management tools
Log ticket issues and document relevant information to come up with a resolution
Work with Security and Compliance to ensure IT infrastructure compliance with organizational policies, procedures, and industry standards
Collaborate with other teams - Corporate Connectivity, Managed Services, Engineering, Security, and Compliance
Help identify opportunities for process improvement, recommendations, upgrades, or new technologies
Able to stay current with industry trends and best practices to enhance operational efficiency.

Requirements

IT / Computer Science-related degree or certification.
Hardware: Knowledge of servers, workstations, storage systems, and peripheral devices
Proficient in configuring, deploying, and maintaining core network infrastructure, routers, switches, VPN, VLAN, and dynamic routing protocols
Preferably with a background in virtualization: Experience with VMware, Hyper-V, or similar platforms.
Knowledge in Mikrotik, Tailscale and Netskope is a plus
Monitoring and management tools (e.g., Zabbix/Nagios)
Preferred experience with diverse IT ticketing platforms (JIRA, ServiceNow, etc.)
Preferred background in backup and recovery solutions
Active Directory and identity management
Preferred background with PBX systems (Mitel, Switchvox, Asterisk)