We are seeking someone with managed IT services experience working for a Enterprise level IT Managed Services Provider (MSP) with practices and solutions for small and medium businesses. for a flat-rate service plan and deliver company enterprise-level IT support and solutions that are tailor-made to relieve all of their customers organization's technology-induced pain points.
Requirements
- Excellent English language verbal, interpersonal, and written communication skills at least at a level of C1 Advanced
- 3+ Years of advanced IT support (MSP) experience
- Proficient in PowerShell / scripting
- Advanced knowledge in server, firewall and networking
- Advanced knowledge in Cloud technologies like O365, Azure, Exchange, SharePoint &Intune
- Must be a great communicator
- Organized & Consistent
- Team Player
- Process-driven individual
Duties
- Ability to troubleshoot complicated technical issues
- Research & Explore new technologies
- Ability to work under stress & deadline pressure
- Ability to communicate effectively across different individuals, departments, and external parties
- Ability to properly document service call notes, create and maintain checklists etc. and create diagrams
Benefits
- Competitive salary
- Opportunity to work on diverse and exciting projects
- Supportive and collaborative work environment
- Weekly payments
- Weekly Incentives based on performance
- Weekends off
- Growth Opportunities
