IT Helpdesk Support Engineer 3 | System Support

This is Direct hire - Permanent role to our client -

The salary range on this post is NOT the actual Budget of our client. Salary offer depends on your skills and experience and for approval of our client's management.They may still negotiate you.

Specific position: IT Systems & Support Engineer (Tier 3)

• Graduate of Bachelor's Degree; IT or other relevant courses
• Willing to work on a DAYSHIFT schedule; Willing to work beyond required hours if needed and punctual at all times
• ·Amenable to work 100% onsite in Cyberscape Beta, Ortigas, Pasig
• · at least 5 years experience in IT support including Tier 1/2/3 help desk responsibilities.
• Solid knowledge of Microsoft technologies (Windows Server, Entra ID, Group Policy, Microsoft 365, Azure)
• Strong experience with patch management systems and vulnerability remediation.
• Proficiency in scripting languages such as PowerShell or Python for task automation.
• In-Depth understanding of email security protocols and tools.
• Experience with remote desktop support tools, Jira ticketing systems, and monitoring solutions.
• Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VPNs) Excellent written and verbal communication skills.
• Strong analytical and troubleshooting capabilities.
• Strong commitment to work
• Can start ASAP