IT Helpdesk (ITHD) - Taguig City | Hybrid

Job description

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!

Who Thrives Here

• Bachelor's degree in any IT related course
• With at least 18 months of BPO experience
• Must have good communication skills
• Must be willing to work in a hybrid setup in Taguig City
• Willing to work on shifting schedule
• Knowledge on Windows 10 OS & Mac OS
• Technical know-how on troubleshooting of MAC and Windows 10
• Knowledge about all functionalities and applications on Windows and Mac OS
• Outlook profiles creation
• Managing Teams meeting and troubleshooting
• Technical know-how of Office 365 package
• Installation and troubleshooting of Office 365 package
• Active Directory Profile management
• IP address management
• Troubleshooting on MobileIron, SSO, MFA
• Knowledge on VPN connectivity and troubleshooting

Why Join Us

At Cognizant, we don't just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You're not just filling a seat—you're building a future.
• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.