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Addiction Pet Foods

IT Helpdesk

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  • Posted 11 hours ago
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Job Description

About The Job

We're Hiring: Part-Time Helpdesk / IT Support (Remote)

We are looking for a reliable and proactive Helpdesk / IT Support who can start ASAP. This role is ideal for someone who is eager to take on tasks, solve technical issues quickly, and take initiative in improving day-to-day IT support for a fully remote team.

If you are resourceful, responsive, and comfortable working independently, we'd like to hear from you.

What You'll Do

  • Provide remote technical support and troubleshooting for hardware, software, and connectivity issues.
  • Assist users with cloud-based applications and remote access tools.
  • Monitor and manage systems using RMM and IT management platforms.
  • Support basic cybersecurity practices and help keep devices and accounts secure.
  • Maintain IT asset records and assist in occasional on-site asset checks.
  • Take initiative in handling tasks and suggesting improvements where needed.

What We're Looking For

  • Experience in helpdesk, IT support, or remote troubleshooting.
  • Knowledge of remote support applications, RMM tools, and cloud-based apps.
  • Familiarity with IT management platforms and basic cybersecurity practices.
  • Has initiative, is eager to learn, and willing to take on tasks proactively.
  • Can work with minimal supervision and communicate clearly with users.

Work Setup

  • Part-time: 4-6 hours per day, 5 days per week.
  • Fully remote.
  • May be asked to do rare on-call support for urgent concerns.
  • With occasional onsite visits for asset checking.

Can start ASAP

Apply now if you are ready to join immediately and support a remote team with dependable IT helpdesk service.

More Info

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About Company

Job ID: 148955727

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