IT Business Analyst

Job Summary: Help business implement technology solutions by determining the requirements of a project or program, communicate them clearly to all stakeholders, facilitators and partners and provide support all throughout the project.

Key Responsibilities:

• Liaise with relevant users on the scope & requirements that can be grouped into features for ballpark estimation during the Demand Categorization ProcessLead requirement gathering analysis process and engage with business users, solution architects and delivery team to document, review and edit business requirements (BRS) for IT Solutioning
• Prioritize and maintain Requirements Clarification Log and Traceability Matrix for complex projects.Liaise with relevant users on the UAT plans and test cases preparation.
• Conduct system test results verification, sampling review prior to releasing system for UATAct as the IT coordinator to lead the users on the execution of user acceptance test and deployment / implementation activitiesFacilitate the communication between IT, testers and business stakeholders to ensure all have a clear and complete understanding of the requirements 
• Provide support and coordination between IT, vendor or supplier and business representatives throughout the system development life cycle 
• Ensure compliance with all/IT governance activities during business requirements, QA and Post Implementation stages 
• Effective management of change requests and issues raised during the project build to ensure solutions are delivered on time, within budget and according to agreed quality standards 

Qualifications & Skills

• Graduate of Information Management or related courses
• 2 – 3 years experience as Business Analyst
• Experience developing instructional and procedural documentation and presentations 
• Strong analytical and problem solving skills 
• Ability to document business requirements and functional specifications
• Ability to establish effective working relationships with clients and business representatives
• Ability to provide technical training to end users
• Results orientated with good communication and interpersonal skills 
• Comfortable working in a cross-functional environment 

Preferred Qualifications:Relevant experience in insurance or other financial services