Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value for our stakeholders. In 2024, Sealed Air generated $5.4 billion in revenue and had approximately 16,400 employees distributing products and services to 117 countries/territories around the world. To learn more, visit www.sealedair.com.
What does an IT Business Analyst IV-Finance and People do
Sealed Air Philippines is seeking a motivated IT Business Analyst IV-Finance and People to join the SEE Application Support team. This role is responsible for supporting global applications by ensuring efficient incident management, service request fulfillment, and problem resolution while maintaining service level agreements (SLAs) and operational performance.
You will collaborate with IT operations, security, and development teams to provide reliable application support and improve service delivery. The role also involves maintaining documentation, supporting knowledge sharing, and identifying opportunities to enhance system performance and security. Strong communication, problem-solving skills, and the ability to work in a fast-paced global environment are essential.
Why we need you
Core Expectations of a Future SEE Application Support Team Member
- Lead the Way: Maintain strategic mindset and inspire a culture of collaboration, high performance, and continuous improvement.
- Drive Operational Excellence: Ensure efficient and effective incident management, service request fulfillment, and problem resolution across all supported regions.
- Performance is Key: Maintain global service level agreements (SLAs) and key performance indicators (KPIs) to measure, monitor, and optimize team performance. Champion initiatives to enhance service delivery and efficiency.
- Collaborate to Win: Partner with other IT teams, including operations, security, delivery and development, to ensure seamless support for all applications worldwide. Build strong relationships with key stakeholders across different regions and functions.
- Customer-Centricity: Cultivate strong relationships with business stakeholders globally, proactively understanding their needs and ensuring their satisfaction with IT services.
- Knowledge Sharing: Develop and maintain comprehensive documentation for supported applications, including knowledge articles, runbooks, and training materials accessible to a global audience.
- Embrace Innovation: Stay abreast of industry best practices and emerging technologies, identifying opportunities to leverage innovation to improve service delivery and efficiency on a global scale.
- Communication is Crucial: Exceptional written and verbal communication skills, with the ability to effectively communicate technical information to both technical and non-technical audiences across different cultures.
- Problem-Solving Prowess: Strong analytical and problem-solving skills, with the ability to identify root causes and implement effective solutions in a complex global context.
- Results-Oriented: Proven ability to deliver results and meet deadlines in a fast-paced, demanding environment.
What are we looking for in you
Application Support
- Specialty Areas (Expertise in 1 or more areas listed below)
- Finance and People: SAP FICO required with preference for experience with OCR, Tax systems (Thomson Reuters), eInvoicing platforms, SAP Concur, Treasury (Kyriba), Consolidations (Onestream), Purchasing (Coupa), SAP MDG, and SAP SuccessFactors
- Proven track record in application support
- Ability to troubleshoot system issues and identify corrective measures
- Perform root cause analysis to drive permanent improvements in the environment
- Adhere to design governance requirements
- Understand and articulate system landscapes to resolve issues
- Liaise between technical resources, business resources, and other functions to ensure the efficiency and effectiveness of solutions deployed
Education and Experience
- Bachelor's degree in Computer Science, Engineering, Information Technology, Business, or a related field.
- 8 years of work experience minimum
- 2 to 4 years of [SAP/Other Specialty] experience minimum
- Certifications a plus
What are our core values
Integrity
Determined
Innovative
Collaborative
Why work at Sealed Air
We have a very diverse and inclusive culture.
We invest in developing our people. You can hone your expertise and further develop your career with a global leader in packaging solutions.
You will work with talented and creative professionals working in a collaborative environment that celebrates insatiable curiosity and diverse ideas.
If you are looking for a new challenge in a company deemed as essential service, then we want to hear from you!
Please Note: - You must have Philippine work-rights to be considered for this job. A detailed job description is available.
- No contacts from recruitment agencies please.
Sealed Air does not accept unsolicited resumes from vendors (including without limitation search firms, staffing agencies, fee-based referral services and recruiting agencies) and will not pay any associated fees for unsolicited resumes presented to any employee of our company.
Any resume submitted in the absence of a recruitment agreement with an approved vendor signed by an authorized representative of Sealed Air shall be deemed the sole property of Sealed Air.
Requisition id: 53788
Relocation: No
Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.
- Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at [Confidential Information].
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